Support
For help with RunBeat, email us at support@runbeat.app — we typically respond within 24 hours.
Frequently asked questions
What heart rate monitors does RunBeat work with?
RunBeat works with Apple Watch and any Bluetooth heart rate monitor, including Whoop, Polar, Garmin, Wahoo, and Scosche. For a full compatibility list and setup instructions, visit the setup guide.
Does RunBeat work without Apple Music?
Yes — Apple Music is optional. Zone Training and Interval Training work fully without it. Apple Music enables automatic playlist switching during interval workouts.
Can I use RunBeat without looking at my phone?
Yes — that's the point. Put your phone in your pocket and let the audio coaching guide your workout.
Why isn't my HR monitor connecting?
Visit the setup guide for compatibility info and pairing instructions.
How do I cancel my subscription?
Open Settings in the app and tap Manage Subscription, or go to Settings > Apple ID > Subscriptions on your iPhone.